Cancellation Deadline: A specified deadline by which cancellations must be made to be eligible for a refund. This deadline is often a certain number of hours or days before the scheduled start time of the tour.
Refund Eligibility: Clear conditions outlining when a refund will be issued. This might include cancellations made within the specified deadline or in certain circumstances (e.g., extreme weather conditions).
Cancellation Fees: Any fees or penalties associated with canceling a booking. Some tours may have non-refundable portions or cancellation fees that apply regardless of when the cancellation occurs.
Process for Cancellation: Instructions on how to cancel a booking, which may include contacting the tour operator directly by phone or email.
Refund Timeline: Information on when to expect the refunded amount to be processed and returned, such as within a certain number of business days.
Exceptions: Any exceptions to the refund policy, such as force majeure events or situations beyond the control of the tour operator.